During our enrollment process, we ask you to provide certain information such as:
- Name
- Social Security Number
- Contact information
- Asset and liability information
- Creditor information
- Account information and balances
- Banking information
- Income and expense information
If you enroll online, we will ask you to provide a password and an email address.
Debt Free's policy is to protect and preserve the nonpublic personal information of its clients. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic information.
We will make a reasonable effort to limit the collection of information to that which is required in order to deliver quality service to you, which includes counseling you on debt management issues, reviewing your household budget and seeking acceptance of debt management proposals by your creditors. All of the information collected will be shared on a need to know basis within Debt Free and with Debt Free's service providers to facilitate communications with you, to perform the services authorized by the Debt Management Agreement, and to help you manage your accounts. To the extent we use any third party service providers to assist us in providing services to you and those services require us to disclose any of your nonpublic personal information, we will require the third party service provider to execute an agreement to protect the confidentiality of the information to the extent set forth herein. Additionally, we will share information with other non-affiliated third parties as permitted by law.
Debt Free does not sell or market its client information to third parties without your consent. Debt Free does not report to the credit bureaus.
For the purpose of marketing analysis, we may use portions of your information for internal statistical reporting on our client base. This type of analysis would not reveal any information that would identify you personally.
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